Spotify Premium Not Working: How to Fix Subscription & Feature Issues
Experiencing issues with your Spotify Premium subscription not working correctly? This guide provides expert, actionable steps to restore your premium features and resolve paid service problems swiftly.
📸 Spotify Live Status
Checking Spotify status...
What you can do:
- • Wait for the service to be restored
- • Check Spotify official social media for updates
- • Try again in a few minutes
- • Use alternative services if needed
⚡ Quick Solutions
Try these proven solutions first. Most users resolve their Spotify issues with these quick fixes.
Solution 1
Log out of Spotify on all devices and log back in to refresh your subscription status.
Solution 2
Clear the Spotify app cache/data to remove corrupted files causing feature failures.
Solution 3
Verify your payment method and ensure your subscription is active in your Spotify account settings.
Solution 4
Reinstall the Spotify app to replace potentially corrupted installation files.
🔧 Why This Happens
Understanding the root causes helps prevent future issues and choose the right solution.
Common Cause #1
Expired or failed payment causing the subscription to revert to free tier despite showing Premium status.
Common Cause #2
Account logged in simultaneously on multiple devices exceeding the allowed limit, causing feature conflicts.
Common Cause #3
Corrupted app cache or outdated app version preventing features like offline mode or ad-free playback.
Common Cause #4
Server-side synchronization issues between Spotify’s billing system and client app leading to premium features not activating.
📋 Step-by-Step Troubleshooting Guide
Follow these detailed steps in order. Each step builds on the previous one for maximum effectiveness.
Step 1: Confirm Subscription Status
Log in to your Spotify account at spotify.com/account and verify your Premium subscription is active and payment details are up to date.
Step 2: Log Out and Back In on All Devices
Go to 'Settings' > 'Sign Out Everywhere' on your Spotify account page to log out all devices. Then, sign back in only on your main device to avoid multi-device conflicts.
Step 3: Clear Spotify App Cache
On Android: Settings > Apps > Spotify > Storage > Clear Cache. On iOS: Delete and reinstall the app as iOS doesn’t allow manual cache clearing.
Step 4: Update or Reinstall Spotify
Ensure you’re running the latest Spotify version by checking your app store for updates. If issues persist, uninstall and reinstall the app completely.
Step 5: Check Network and VPN Settings
Disable any VPN or proxy services that might interfere with Spotify’s servers. Verify your network allows streaming and Spotify connections without restrictions.
Frequently Asked Questions
Why is Spotify premium-not-working?
Spotify Premium may stop working due to payment failures, concurrent device limits, corrupted app data, or server-side sync issues. Identifying the exact cause requires checking your subscription status, device logins, and app health.
How do I fix Spotify premium-not-working permanently?
Permanently fix Spotify Premium issues by ensuring your payment method is valid, logging out of all devices to prevent session conflicts, regularly clearing app cache, keeping the app updated, and avoiding VPN use that disrupts connectivity.
Is Spotify premium-not-working a common problem?
Yes, this issue is relatively common, especially after payment processing errors, app updates, or when users switch devices frequently. It typically occurs when the account fails to sync subscription status or when multiple devices are used simultaneously.
What should I do if Spotify premium-not-working persists?
If problems persist after standard fixes, perform a full account reset by contacting Spotify Support, provide transaction details for payment verification, and request an account status refresh to resolve server-side issues.
💡 Expert Tips
Pro Tip #1
Regularly monitor your subscription and payment details in your Spotify account dashboard to prevent unexpected service interruptions.
Pro Tip #2
Use Spotify’s offline mode sparingly and sync music while on stable Wi-Fi to reduce cache corruption risks.
Pro Tip #3
For optimal performance, keep your Spotify app updated and avoid using VPNs or proxies that may block Spotify’s servers.